Ireland
Shipping Your Package
Delivery is made to the address you specified when placing your order. It is handled by Colissimo or Chronopost, depending on your choice and the carrier’s compatibility with the order. The delivery times indicated are typical averages and include both processing and shipping times. Kalista Parfums cannot be held responsible for any consequences resulting from a shipping delay. The packaging is appropriately sized, and your items are properly protected.
At any time, using the tracking number provided to you by La Poste (e.g., No. 6A00330462579), you can Track Your Package by logging in to the website www.laposte.fr/colissimo to find out where he is.
If items are to be delivered on different dates due to availability, the delivery time is based on the longest lead time. However, Kalista Parfums reserves the right to split deliveries. The processing and shipping fee will be charged for only one shipment. In this case, you will receive an email notification.
If you are not home or if delivery is not possible (no one available to receive the package, etc.), your package delivery person will leave a delivery notice indicating the date and address of the post office where you can pick up your package upon presentation of a valid ID. Starting from the date indicated on the delivery notice, you have 15 days to pick up your package. After this period, the package will be returned by the Post Office to Kalista-parfums. You will then be notified by email. A flat fee of €12 for shipping costs must be paid before the new delivery by contacting Customer Service.
If the Customer entered an incorrect address when placing the order, the postal service will be unable to deliver the package, and it will be returned to Kalista-Parfums. You will then be notified by email. A flat fee of €12 to cover the costs must be paid before the new delivery by contacting Customer Service.
Delivery is made to the address you specified when placing your order. It is handled by So Colissimo, Colissimo Suivi, or Chronopost, depending on your choice and the carrier’s compatibility with the order. The delivery times indicated are typical averages and include both processing and delivery times. Kalista Capillaires cannot be held responsible for any consequences resulting from a delay in delivery.
*Once your order has been shipped, delivery times vary depending on the carrier selected and the destination:
- within 2 to 5 days for So Colissimo shipments to mainland France, including Corsica and Monaco, as well as Belgium.
- within 4 to 8 days for Colissimo Suivi International shipments to other European Union countries.
- within 5 to 7 days for Colissimo DOM shipments (Guadeloupe, French Guiana, Martinique, Réunion, Saint Martin, Saint Barthélemy, Mayotte, Saint Pierre and Miquelon).
- within 10 to 14 days for Colissimo TOM shipments (French Polynesia, New Caledonia, Wallis and Futuna).
- within 1 to 3 days for Chronopost shipments (mainland France).
If items are to be delivered on different dates due to availability, the delivery time is based on the longest lead time. However, Kalista-Parfums reserves the right to split deliveries. The processing and shipping fee will be charged for only one shipment. In this case, you will receive an email notification.
If you are not home or if delivery is not possible (no one available to receive the package, etc.), your package delivery person will leave a delivery notice indicating the date and address of the post office where you can pick up your package upon presentation of a valid ID. Starting from the date indicated on the delivery notice, you have 15 days to pick up your package. After this period, the package will be returned by the Post Office to Kalista-Parfums. You will then be notified by email. A flat fee of €12 for shipping costs must be paid before the new delivery by contacting Customer Service.
If the Customer entered an incorrect address when placing the order, the postal service will be unable to deliver the package, and it will be returned to Kalista-Parfums. You will then be notified by email. A flat fee of €12 to cover the costs must be paid before the new delivery by contacting Customer Service.
